Connected import operations

Run your import operation from one connected platform.

Manage orders, freight offers, shipping, containers, customs, documents, costs and team activity from one connected operational record.

Try ImportlyAI free for 30 days. No payment information is required.

Fewer spreadsheetsEarlier warningsClear accountability

Organize your import operations today and build the structured foundation for AI, automation and future integrations.

New order

24

Active shipments

67

Containers

8

Need attention

12

Cleared this month

Expected Container Arrivals

37 × 40 HQ · 18 × 20 DV · 5 × LCL

5-week outlook
8
This week
14
Next week
6
+2 weeks
19
+3 weeks
10
+4 weeks

The operational gap

Import operations shouldn't be this fragmented.

Every shipment generates dates, documents, costs, messages, and decisions. When that information is spread across different tools, small gaps turn into expensive delays.

Disconnected spreadsheets

Order, supplier, shipping, and cost information lives in separate files that quickly become outdated.

Updates buried in communication

Important dates and shipment changes are scattered across emails, calls, and messaging apps.

Missing documents discovered too late

Incomplete paperwork is often noticed only when the shipment is already approaching the port.

Deadlines tracked manually

Ready dates, departures, container free days, customs steps, and returns all require constant follow-up.

Responsibility is unclear

Without structured assignments and activity history, teams lose track of who owns the next action.

ImportlyAI replaces disconnected follow-ups with one structured operational workflow.

How It Works

Follow the import journey from setup to container return.

Each step stays connected to the order, so authorized team members can see what has happened, what is missing, and what needs attention.

  1. STEP 01

    Set up your workspace

    Add suppliers and items, invite users, and set permissions and order visibility for each role. Existing supplier and item lists can be imported from Excel.

    SuppliersItemsUsersPermissions
  2. STEP 02

    Create and prepare the order

    Record the approved import order, its items, expected dates, and commercial details. Keep required documents and their review status with the order.

    OrderItemsDocumentsGoods Ready Date
  3. STEP 03

    Compare offers and manage shipping

    When applicable, record and compare offers received from your own freight providers. Then manage the forwarder, booking, departure, and expected arrival.

    Provider offersForwarderBookingETA
  4. STEP 04

    Prepare and clear customs

    Follow document receipt and approval, customs file details, declaration, payment, and clearance with the responsible people.

    DocumentsDeclarationPaymentClearance
  5. STEP 05

    Follow containers to return

    Follow containers through port arrival, inland transport, warehouse receipt, and return to port. See delays and missing updates.

    At portInland deliveryReceiptReturn
  6. STEP 06

    Resolve issues and review results

    Use assignments, alerts, discussion, activity history, and reports to coordinate work, manage exceptions, and review performance.

    AssignmentsAlertsHistoryReports

One

connected operational record for each order

Clear

responsibilities and order visibility

Full

follow-through to container return

ImportlyAI records and compares the freight offers your company receives. It does not provide freight quotations, shipping services, or freight prices.

Product

One connected record for every import order.

ImportlyAI helps companies manage the operational journey from an approved import order through supplier readiness, items and documents, freight decisions, shipping, customs, inland movement, goods receipt, and container return.

Teams work from the same order record, with assignments, alerts, activity history, and reports to help them follow progress and resolve exceptions. ImportlyAI manages import operations alongside your existing accounting or ERP system; it does not replace it.

Download Product Overview

Available today

One import workflow. Multiple operational views.

Orders, shipping, containers, customs, documents, and costs are connected parts of the same process. Company administrators can assign different permissions and order visibility to users according to their responsibilities.

Order Details

Keep every import order connected

Manage supplier information, items, freight offers, shipping, customs, containers, documents and costs from one connected order record.

ImportlyAI order details showing connected supplier, item, shipping, customs, container and document information

Shipping Process

Stay ahead of every shipment

See what is pending, booked, departed or approaching port while keeping shipping dates, references, forwarders and shipment information organized.

ImportlyAI shipping process showing pending, booked and departed shipments

Container Process

Follow containers from sea to warehouse

Track containers through transit, port arrival, inland transportation, warehouse delivery and return using one operational workflow.

Operational flow

In Transit
At Port
In Trucks
At Company
ImportlyAI container process showing containers moving from transit through port, inland transport and warehouse delivery

Customs Process

Keep customs clearance moving

Give the customs team a clear view of what is pending, ready, paid or cleared and which information still requires action.

ImportlyAI customs process showing pending, ready, paid and cleared import orders

Data Quality

Let the system surface what needs attention

Identify incomplete documents, missing shipping information, missing warehouse assignments, customs payment requirements and other operational gaps before they become delays.

ImportlyAI data quality screen highlighting import records that require attention

One import. One connected record.

Every authorized team member works from the information they need.

How It Works · Freight Decisions

Compare the offers your company receives.

Record freight offers received from your own providers and compare dates, transit times, free days, amounts, and currencies within the relevant import order.

Record several provider offers for the same order
Compare important shipping information in one place
Keep attachments and notes connected to each offer
Review the decision with the full order context
ImportlyAI freight offers screen showing multiple shipping quotations connected to an import order

Compare providers

Keep offers received from your freight forwarders connected to the same import order instead of comparing them across emails.

Compare transit and free days

Review ETD, ETA, transit time, and free days together before making a shipping decision.

Track offer validity

See offer dates and validity periods so your team knows which quotations are still relevant.

Keep commercial terms visible

Compare amounts and currencies alongside the operational details of each offer.

ImportlyAI helps your team record and compare offers. It does not issue freight quotations, set freight prices, or provide shipping services.

How It Works · Collaboration

Bring departments together with appropriate access.

Purchasing, logistics, customs, warehouse, and management can work from the same import record. Company administrators can assign permission groups and limit which orders each user can see.

Purchasing

Manage suppliers, items, commercial details, ready dates, and order information.

Logistics

Coordinate provider offers, forwarders, shipping dates, containers, and delivery progress.

Customs

Work with customs files, documents, approvals, declarations, payments, and clearance status.

Warehouse

Follow inbound containers, warehouse assignments, arrivals, and operational handoffs.

Management

Review progress and exceptions across orders, shipping, customs, and containers.

Example permission group

Logistics Team

Module
View
Edit
Manage

Orders

Shipping

Customs

Documents

Company Settings

Access follows each person’s responsibilities

Module permissions control available actions. Order visibility controls which orders a user can access.

How It Works · AI Readiness

Organize import data today. Build a foundation for AI.

ImportlyAI currently brings operational records and workflows together. Teams can use connected information, process views, assignments, and reports to manage their daily work.

AI-assisted document extraction and additional automated checks are future product directions. They should not be treated as available features today.

Structured records

Orders, suppliers, items, shipping, containers, customs, documents, and costs follow a consistent structure.

Connected information

Operational details remain linked to the relevant import order instead of being scattered across separate files.

Clear process stages

Shipping, customs, and container views help teams follow progress and see what needs attention.

Visible gaps

Document statuses and operational views help users identify missing information and incomplete steps.

Available today

Connected records and operational workflows

Follow orders, documents, shipping, customs, containers, assignments, and reports in the platform.

Future direction

AI-assisted document work and further automation

Planned assistance may help prepare information for review. Qualified, authorized people remain responsible for customs classification and compliance decisions.

How It Works · Future Direction

Preparing for more connected import operations.

Today, authorized internal users can collaborate around connected order records. Direct exchange with external partners and synchronization with other software are areas for future development.

Potential future connections

Suppliers

Explore structured exchange of order and commercial information.

Customs brokers

Explore connections for documents and clearance information.

Forwarders and shipping companies

Explore connections for shipment and container updates.

Warehouse systems

Explore connections for delivery, assignment, and receipt information.

Purchasing and logistics systems

Explore ways to exchange relevant order and shipment data.

Accounting and ERP systems

Explore synchronization with existing enterprise systems where appropriate.

These connections are product directions, not a list of integrations currently available to every workspace. Availability will depend on future development and the systems involved.

Access & control

Shared operational data without giving everyone access to everything.

ImportlyAI lets different departments work from the same connected import information while permissions and visibility rules control what each user can access and update.

Built for multi-user operations

Purchasing, logistics, customs, warehouse and management teams can collaborate while maintaining clear responsibilities and access boundaries.

Role-based permissions

Control which modules and actions each permission group can view, create, edit, delete or manage.

Order visibility controls

Limit which orders individual users can access when they should not have visibility across the entire company workspace.

Workspace-based access

Keep company data separated by workspace while allowing authorized users to access the companies they work with.

Controlled account access

Authentication, workspace codes and user management help control access to operational information.

Our Team

Built by people who understand imports and software.

A focused team combining technology, product development and customer experience.

Sondos AlZaro - Technical Lead

Sondos AlZaro

Technical Lead

Computer Engineering

Palestine Polytechnic University

Owns architecture, backend, database, security and infrastructure.

Meera Qunaibe - Product Engineer

Meera Qunaibe

Product Engineer

Computer Science

Palestine Polytechnic University

Builds the product experience, workflows, reports and operational tools.

Mays Qunaibe - Customer Success

Mays Qunaibe

Customer Success

Software Engineering

Bethlehem University

Works with customers, manages onboarding and brings feedback back to the team.

FAQ

Questions about ImportlyAI.

Answers about getting started, daily operations, access, and future product direction.

ImportlyAI manages import operations from an approved order through supplier readiness, documents, shipping, customs, inland delivery, goods receipt, and container return.

Contact Us

Tell us about your import operations.

Have a question about ImportlyAI or want to discuss how it could fit your company? Send us a message and our team will reply by email.

support@importlyai.com

A better foundation for import operations

Build your import operations today. Be ready for AI tomorrow.

Bring orders, shipping, customs, containers, documents, costs and team activity into one connected operational platform.

Connected import operations
Controlled team access
Foundation for AI and automation

Try ImportlyAI free for 30 days. No payment information is required.

One import. One connected record. Every team working from the same information.